Account and privacy

Delete your MapleCrew account

MapleCrew customers and providers can request permanent account deletion from inside the app. You must be signed in so MapleCrew can verify that the request belongs to you.

Request deletion in the app

  1. Sign in to your MapleCrew account.
  2. Open Account or Settings.
  3. Select Delete account.
  4. Review the warning and confirm the permanent deletion request.

Customers who use the MapleCrew website can also sign in and choose Delete account from their profile page.

Go to account settings

What deletion means

Personal profile information and uploaded personal content are deleted or anonymized as part of account teardown. Active bookings are handled safely, and unresolved financial or dispute obligations may delay final cleanup.

Certain transaction, payment, dispute, fraud-prevention, tax, security, or legal records may be retained where required for legitimate legal, financial, security, or regulatory purposes. Retained records are separated from the public profile and anonymized where appropriate.

Read the MapleCrew privacy policy